Frequently Asked Questions
General FAQ
Are your 3D printed products safe for children under 5?
Our products are not intended for children under 5 years old. Many of our items contain small parts that could present a choking hazard. Adult supervision is recommended for older children, and we encourage customers to use their own judgment when selecting products for younger users.
What material are your products made from?
Most of our products are 3D printed using PLA, a durable, plant-based plastic commonly used in 3D printing. PLA is lightweight and sturdy for everyday use but is not designed to withstand extreme heat. We recommend keeping your items out of hot vehicles and avoiding prolonged exposure to high temperatures to help them maintain their shape.
Can I request custom colors or wording?
In many cases, yes!
We're happy to accommodate custom color requests or personalized wording whenever possible. Availability may depend on filament colors, product design, or production limitations.
If you're interested in customizing an item, please use the Contact page to tell us what you have in mind. We'll let you know what's possible before you place your order.
Do you offer completely custom designs?
Not at this time.
Our current focus is creating and expanding our existing product collection. However, we always enjoy hearing new ideas! If there's something you'd love to see us offer in the future, feel free to send us a suggestion through our Contact page.
How long will it take for my order to arrive?
Because every item is made to order, we ask that you allow 3–7 business days for us to print, inspect, and package your order before it ships.
Once your package has been shipped, delivery time depends on the shipping method selected at checkout and your location.
Do you create all of your own designs?
Our shop features a combination of original designs created by us as well as licensed designs created by talented independent designers.
Whenever a product is based on a licensed design, the original designer will always be credited within that product's description.
Product FAQ
My clicker arrived unassembled. How do I put it together?
Don't worry—it's usually a quick fix!
If none of the pieces are broken:
- Align the switch with the opening inside the printed design.
- Press firmly until the switch clicks securely into place.
- Match the "+" shape on the top of the switch with the matching opening on the decorative top piece.
- Press the top piece firmly into place until it is fully seated.
If you're having trouble assembling your clicker, we're happy to help! Simply contact us through our Contact page, and we'll gladly provide additional instructions.
If your clicker arrived with broken pieces or a manufacturing defect within 30 days of purchase, please contact us through our Contact page. We'll work with you to arrange a replacement or, if the item is no longer available, provide a store credit.
Do you offer silent clickers?
Not yet!
We're actively exploring silent clicker options and hope to add them to our shop in the future. Stay tuned for updates!
Orders & Processing FAQ
How long does it take to process my order?
Since every product is printed specifically for your order, our standard processing time is 3–7 business days.
Processing includes:
- 3D printing your item
- Quality inspection
- Assembly (when applicable)
- Careful packaging
- Preparing your shipment
During busy shopping seasons, holidays, or large product launches, processing times may occasionally be slightly longer.
I received tracking information, but my package hasn't moved yet.
As soon as we purchase your shipping label, Shopify automatically sends a tracking email.
Receiving tracking information does not necessarily mean your package has already been handed to the shipping carrier.
Additionally, carriers sometimes experience delays in scanning packages or updating tracking information. These delays are unfortunately outside of our control.
If your tracking information hasn't updated after an extended period of time, please contact us through our Contact page and we'll do our best to investigate the issue for you.
Can I cancel my order?
Because every item is made to order, we begin preparing your order shortly after it is placed.
For that reason, all sales are final, and orders cannot be canceled once they have been submitted.